Privacy Policy
Last Updated: May 2026
At KNI Japan Pvt. Ltd., we respect your privacy and are committed to protecting the personal data you share with us. This policy describes how we collect, use, and protect your information when you visit our website, submit tour inquiries, or book tour packages with us.
1. Information We Collect
When you submit an inquiry form or interact with our site, we may collect:
- Contact Details: Full Name, Email Address, and Phone Number.
- Trip Preferences: Travel destination, preferred travel month, arrival and departure dates, number of adults/kids, budget, tour type, and specific requests.
- Technical Information: IP address, device type, operating system, and website interaction events.
2. How We Use Your Information
We process your personal information to:
- Generate customized Japan tour itineraries and free custom quotes.
- Respond to questions, support requests, or general inquiries.
- Complete bookings with hotels, transport operators, and local guides (with your consent).
- Improve and optimize our web application speed and user experience.
3. Cookies & Consent
We use first-party cookies to improve your tour booking experience, analyze interest in destinations, and customize support when you request custom quotes.
4. Data Sharing & Security
We do not sell, rent, or trade your personal data with third-party advertisers. We only share essential booking data (such as names and dietary requirements) with hotels, transportation companies, and local guides to complete your tour bookings.
5. Data Retention Policy
We retain lead, inquiry, and visitor data for as long as necessary to fulfill the purposes for which it was collected, or to comply with local tax, audit, and legal regulations. You may request data deletion at any time by contacting our support team.